Full-Time Receptionist (Retail Hours) - Competitive Salary & Benefits

Are you a customer service enthusiast with a passion for creating welcoming experiences? We are seeking a Full-Time Receptionist to join our dynamic team in Bali. This role offers a competitive salary, retail-friendly hours, and the opportunity to work in a vibrant environment.

As a Receptionist at Private Advertiser, you'll be the first point of contact for our guests, ensuring they have a seamless and enjoyable experience. Located in some of Bali's most popular areas, including Canggu, Ubud, Denpasar, Jimbaran, Nusa Dua, Kuta, and Badung, you'll be part of a team that values hospitality and excellence.

In this role, you'll greet guests, manage check-ins and check-outs, and provide information about our facilities and services. You'll also handle inquiries, resolve issues, and ensure our guests feel valued and cared for. This is a great opportunity to develop your customer service skills and contribute to a positive guest experience.

📋 Tanggung Jawab Pekerjaan

• Greet and assist guests upon arrival and departure, ensuring a warm and welcoming experience.
• Manage check-ins and check-outs, including verifying guest details and issuing keys or room cards.
• Provide information about our facilities, services, and local attractions, answering guest inquiries promptly and accurately.
• Handle guest complaints and concerns, resolving issues to the satisfaction of the guest and the company.
• Maintain a clean and organized reception area, including managing guest mail and packages.
• Assist with front desk operations, including managing reservations, cancellations, and no-shows.
• Collaborate with other departments to ensure smooth operations and a high standard of service.
• Adhere to health and safety protocols, including regular cleaning and sanitizing of high-touch areas.

🎓 Kualifikasi & Syarat

• Minimum of 1 year of experience in a customer service or hospitality role, preferably in a reception or front desk position.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Strong organizational skills, with the ability to manage a busy schedule and meet deadlines.
• Familiarity with basic office software, including email, word processing, and spreadsheet applications.
• Ability to work well under pressure and in a fast-paced environment.
• Ability to work flexible retail hours, including evenings, weekends, and holidays.
• Ability to speak and understand English fluently, with basic knowledge of Bahasa Indonesia a plus.
• Valid driver's license and reliable transportation, as the role may require occasional travel between locations.

🛠️ Keahlian

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