Merchant Success Executive (EDC Sales Acquisition) - Badung, Bali
Join BukuWarung, a leading fintech company revolutionizing digital financial solutions for MSMEs in Indonesia. We are seeking a dynamic and results-driven Merchant Success Executive (EDC Sales Acquisition) to expand our merchant network in Badung, Bali. As part of our dedicated team, you will be responsible for acquiring new merchants, ensuring their success with our EDC (Electronic Data Capture) solutions, and driving revenue growth for our company.
In this role, you will engage with potential merchants, understand their business needs, and provide tailored solutions using our advanced EDC systems. You will also monitor merchant performance, offer support, and implement strategies to enhance their satisfaction and loyalty. This is an exciting opportunity to contribute to the growth of BukuWarung and make a significant impact in the fintech industry.
๐ Tanggung Jawab Pekerjaan
- Acquire new merchants by conducting market research, identifying potential clients, and initiating contact.
- Present and demonstrate our EDC solutions to potential merchants, highlighting their benefits and features.
- Negotiate and finalize merchant agreements, ensuring compliance with company policies and legal requirements.
- Onboard new merchants, providing training and support to ensure they are fully equipped to use our EDC systems.
- Monitor merchant performance and provide regular feedback and support to address any issues.
- Develop and implement strategies to improve merchant satisfaction and retention.
- Collaborate with the sales and marketing teams to drive merchant acquisition and growth.
- Stay updated on industry trends and best practices in the fintech and merchant services sectors.
๐ Kualifikasi & Syarat
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Minimum of 2-3 years of experience in sales, business development, or merchant acquisition.
- Proficient in using CRM tools such as Salesforce or HubSpot.
- Strong understanding of digital payment solutions and EDC systems.
- Excellent communication and negotiation skills.
- Ability to work independently and manage multiple tasks in a fast-paced environment.
- Proven track record of meeting and exceeding sales targets.
- Fluency in both written and spoken Indonesian and English.
๐ ๏ธ Keahlian
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